Refunds and returns

If a hardware item arrives damaged or is not what you ordered, tell us within 7 days of delivery and we will replace it or refund you in full.

Unused items in their original packaging can be returned within 14 days of delivery. The buyer pays the return shipping cost. We refund the item price once we have received and checked the goods.

Software services that have already been delivered cannot be refunded. If we have not started the work, we will refund you in full.

To start a return, contact us with your order number.